Certificate in Clinical Operations and Healthcare Management: Curriculum

The course introduces students to the power of effective communication in the healthcare environment. Students will evaluate their personal communication styles and discuss the impact of effective communication.

Applied health economics, finance and policy for high-quality, value-based health care operations; costs, expenditure, and reimbursement of services; strategic financial planning tools. Restricted to students in the clinical operations and health care management program.

This course focuses on the clinical informatics-system life cycle through a survey of the clinical informatics landscape and its affiliated data, governance, and interoperability structures.

The course introduces students to management in the healthcare industry In this course students will survey the systems and functions required to plan, produce, and deliver high quality, patient centered health care services.

This course builds upon prior coursework to apply clinical operations and health care management practices. Students analyze and discuss real-life operational case studies from a diverse array of healthcare organizations.

Students examine leadership/leadership change theories in the healthcare industry setting, as well as management and communications strategies, and values in a systems framework. Theories and styles of leadership, including organizational management and values, strategic planning, communication strategies, managing change, and negotiating conflict in the context of the health care delivery system.